Helpdesk: U Party ๐ŸŽ‰
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Can I make revisions to my order? How do I place an order?

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  • Dispatch Experience
  • Payments & Cancellations
  • Order Help
  • Other Inquiries
  • Event+ 360ยฐ XL
  • Event+ MirrorX
  • UFlowers
  • What is your rental period?
    You will be prompted to choose a rental period during the booking experience, we accept rentals anywhere from 0 days (same day rental) up to 4 days. Please refer to our rental period rates below* 2020-21 Rental Rates Sheet *Rental Rates are set by the most current version of the rental rate sheet in effect at the time oSome readers
  • How can I view product pricing?
    You can view product pricing by simply browsing our order portal by store on quick-view mode or by clicking on "start a reservation"Some readers
  • How do I place an order?
    Instead of placing your rental order by phone or email, you can now select your items, add them to a cart, and check out directly through our website.Few readers
  • I visit your website a lot. How can I bookmark it on my phone for quick access?
    Want to have our website truly at your fingertips? You can pin our website to your home screen so that our site will appear just as any other app. Then, you can access it with a quick tap, perfect when you're on-the-go. Android: Start by opening our site in your browser, or just type it into the search. Next, tap the menu button. In some cases there is a โ€œAdd to Home Screenโ€ menu option right there, for others it might under the "Page" options. iOS: Launch the Safari app. Open our site inFew readers
  • Where do you deliver?
    We currently deliver to events valley-wide, this includes: Up to 50 miles for Standard Delivery UFlowers Deliveries are limited to 25 miles from our locationFew readers
  • How far in advance should I place my order?
    For equipment, bundles & Event products We recommend that you submit your order as soon as you know the details of your event to ensure availability of our products. For UFlowers products We recommend ordering at least two days before.Few readers
  • Can I rent equipment, flowers & photo booths simultaneously?
    Yes, our brands, UFlowers and Event+, are fully integrated within U Party. For example, you are able to purchase flowers for your wedding, rent any photo booth(s), and even add bundles (packages) all in one order.Few readers
  • Making changes to an existing event
    Order modifications: i.e. linen colors, change of quantity, dispatch time, can only be made up to 72 hours before the original start time of your event's period.Few readers
  • What is the UFlowers store?
    Our UFlowers store showcases all floral arrangements & roses by occasion.Few readers
  • What is the Bundles store?
    The bundles store showcases all of our latest packages!Few readers
  • Is it possible to place an order from multiple stores?
    Yes, all products are integrated with U Party's store selection. That means, you are able to purchase flowers for your wedding and rent bundles all with one order. With Self Pickup Access to =Equipment store Standard Delivery Access to =UFlowers, Event+, and Equipment store UFlowers Delivery Access to =UFlowers storeFew readers
  • Do you have an order minimum?
    Order total minimums vary by city, click on start a reservation on our order portal or call us for more information.Few readers
  • What is quick-view mode?
    Quick-view mode allows you to quickly view our products without having to enter your order information to show availability and prices.Few readers

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