Helpdesk: U Party 🎉
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Can I make revisions to my order? How do I place an order?
What is your rental period?
You will be prompted to choose a rental period during the booking experience, we accept rentals anywhere from 0 days (same day rental) up to 4 days. Please refer to our rental period rates below* 2020-21 Rental Rates Sheet *Rental Rates are set by the most current version of the rental rate sheet in effect at the time o
How can I view product pricing?
You can view product pricing by simply browsing our order portal by store on quick-view mode or by clicking on "start a reservation"
I visit your website a lot. How can I bookmark it on my phone for quick access?
Want to have our website truly at your fingertips? You can pin our website to your home screen so that our site will appear just as any other app. Then, you can access it with a quick tap, perfect when you're on-the-go. Android: Start by opening our site in your browser, or just type it into the search. Next, tap the menu button. In some cases there is a “Add to Home Screen” menu option right there, for others it might under the "Page" options. iOS: Launch the Safari app. Open our site in
How do I place an order?
Instead of placing your rental order by phone or email, you can now select your items, add them to a cart, and check out directly through our website.
How far in advance should I place my order?
For equipment, bundles & Event products We recommend that you submit your order as soon as you know the details of your event to ensure availability of our products. For UFlowers products We recommend ordering at least two days before.
Where do you deliver?
We currently deliver to events valley-wide, this includes: Up to 50 miles for Unlimited & Standard Delivery UFlowers Deliveries are limited to 25 miles from our location
Making changes to an existing event
Order modifications: i.e. linen colors, change of quantity, dispatch time, can only be made up to 72 hours before the original start time of your event's period.
What is the Bundles store?
The bundles store showcases all of our latest packages!
What is the UFlowers store?
Our UFlowers store showcases all floral arrangements & roses by occasions.
Do you have an order minimum?
Order total minimums vary by city, click on start a reservation on our order portal or call us for more information.
What is quick-view mode?
Quick-view mode allows you to quickly view our products without having to enter your order information to show availability and prices.
Is it possible to place an order from multiple stores?
Yes, all products are integrated with U Party's store selection. That means, you are able to purchase flowers for your wedding and rent bundles all with one order. With Delivery Unlimited Access to Event+, UFlowers, Bundles, and Equipment store With Self Pickup Access to => Equipment store Standard Delivery Access to => UFlowers, Event+, and Equipment store UFlowers Delivery Access to => UFlowers store