UFlowers has its own cancellation policy, learn more here

If you want to cancel your event, contact us by phone or chat. Let us know if there’s something you are not happy with, and we will do our best to address it.


We have one of the most flexible weather policies out of most party rental companies in town. Our no-hassle reschedule policy means the (“renter”) can reschedule for any reason up until the scheduled delivery time slot.

You will be able to claim credit that is valid for a future reservation within one calendar year.

Rental credit will not be issued after the rental status changes to (“delivered”).

Other modifications: i.e. change of quantity, dispatch time, can only be made up to 72 hours before the original dispatch date/time.

Cancellations - Less than 72 hours:

No refund for any cancellation made less than 72 hours or less to the start date/time will be made. Refer above for information about rescheduling a rental. We are not liable for acts out of its control that affect the event, such as weather or other emergencies. We do not allow refunds for ongoing or unused rentals.

Cancellations - More than 72 hours:

A confirmed booking that is canceled 72 hours to 1 calendar month before the dispatch date/time may be eligible for rental credit valid within 1 calendar year of the cancellation date. All payments are non-refundable due to the special event nature of our business.

A confirmed booking that is canceled more than 1 calendar month or more before the dispatch date and time will incur no charges and all eligible payments will be refunded.
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